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Certification Webinar: Higher Quality from your Teleport Operations Team
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Certification Webinar: Higher Quality from your Teleport Operations Team

Quality of service is a teleport’s core product, and delivering it consistently and cost-effectively is fundamental. Facilities and technology play a big role in QOS – but so does the human factor: the procedures and processes that guide the operations team day to day and generate continuous improvement from year to year. WTA’s Teleport Certification program rates not only facilities and technology but the procedures for managing capacity, security, configuration and changes to that configurat

3/26/2018
When: March 26, 2018
5AM (EDT)
Where: Webinar
Contact: Randall Barney
+1 212-825-0218 x104

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Higher Quality from your Teleport Operations Team

Quality of service is a teleport’s core product, and delivering it consistently and cost-effectively is fundamental.  Facilities and technology play a big role in QOS – but so does the human factor: the procedures and processes that guide the operations team day to day and generate continuous improvement from year to year.  WTA’s Teleport Certification program rates not only facilities and technology but the procedures for managing capacity, security, configuration and changes to that configuration, and for ensuring business continuity.  In this webinar, you will learn the key human contributors to quality of service, and gain insights from experienced operations executives on how best to implement them.

         
 

Keith Frost

Media and Data Networks Director

Arqiva Satellite & Media

   

Yap Sheng Young

Director of Satellite Operations

Singtel Satellite

   

Robert Bell

Executive Director

World Teleport Association

 

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