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WTA Executive Dialogue Series @ CommunicAsia 2015
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6/2/2015 to 6/4/2015
When: June 2-4, 2015
Where: Marina Bay Sands
Contact: Randall Barney
+1 212-825-0218 x104

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Executive Dialogues @ CommunicAsia

The World Teleport Association’s Executive Dialogue Series provides WTA members with opportunities to share their viewpoints, experience and technical knowledge with a global audience. During CommunicAsia 2015, WTA will conduct video interviews with executives of WTA member companies in the Distribution area of the show floor for playout on the WTA and NAB Web sites.

WTA’s Membership Director, Randall Barney, will be conducting interviews at your booth or the WTA booth, TBA.


Interviews will be conducted from 10am - 5pm June 2-4.

Industry Dialogue Themes 2015

Providing the Total Customer Solution
Customers purchasing satellite and hybrid communications solutions are increasingly seeking – not a capability or service – but a solution to their problem. The problem may be a complex video contribution challenge or expanding a mobile network and balancing traffic across diverse markets. It may be a requirement to optimize expensive satellite bandwidth across hundreds of vessels worldwide. Whatever the problem, both customer and service provider benefit most from a total solution, in which the service provider manages the complexity and delivers high quality of service. What are the elements of a total solution in your markets, and how does your company work to provide them? What lessons can you share about the challenges and opportunities?


Understanding Your Customer’s Business
In the teleport sector, most applications require a high degree of customization to deliver results that satisfy customers and generate profits. This requires not only technology and operational expertise but a deep understanding of the customer’s business and markets. What are the most important things for service and technology providers to understand about their customers? How do they apply that knowledge to meeting customer needs and tackling new challenges? How many of the lessons learned can apply to the next customer?


Technologies That Create Opportunities
Teleport and satellite operators rely on vendors to develop and commercialize technologies that open up new opportunities, from bandwidth optimization and content management to mobility and complex network management. What technologies are in development or early adoption that offer substantial competitive advantages to their adopters? What gaps exist that enterprising technology companies should be filling?


What Does Outstanding Quality of Service Look Like?
In a services business, nothing matters more than the customer’s perception of the quality of service. That perception is composed of many elements: technical requirements and SLAs but also flexibility, responsiveness and the ability to be proactive. How does providers of complex services and technology see their offerings through customers’ eyes and ensure high quality in every part of their experience?


Videos will be streamed on the WTA website for a full year following the event and promoted to WTA members, teleport and satellite customers and the trade press. All interviews will be provided to CommunicAsia for selected playout on their site as well.

Next Action

Contact WTA to schedule an interview and discuss topics you would like to address.



Sponsorship of an Executive Dialogue Series Theme is available. Contact WTA Membership Director, Randall Barney,, +1 212-825-0218+1 212-825-0218 ext 104


WTA Contacts
For questions or to schedule an interview, please contact WTA Membership Director Randall Barney at, +1 212-825-0218+1 212-825-0218 ext 104

Past Event Coverage

Click on the links below for programs and video from past WTA forums at NAB, CommunicAsia and IBC.

2012, 2013 & 2014 Executive Dialogue Series Video

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