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CapRock Announces Crew Infotainment Solution

Tuesday, September 1, 2009  
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CapRock Communications introduced its latest value-added service offering for the international oil and gas market. The new crew morale service is a fully managed, all-inclusive infotainment system designed to support crew morale and corporate applications.

The new solution, representing the latest value-added service offering to CapRock’s line of crew welfare services, delivers a wealth of content including new functionality to live TV, video-on-demand, pay-per-view, gaming and music. CapRock’s Crew Infotainment Solution also supports distance training applications such as safety and corporate training, certification courses and company orientation. Additionally, the solution is capable of integrating with CCTV, ROV feeds and other content as necessary to keep operations running smoothly.

Features of CapRock’s next-generation solution include trick-play capabilities – pause, fast forward, rewind and seek – quick channel changing, closed caption options and interactive program guides for live TV. Since the solution is IP-based, customers can leverage its advantages over existing analog solutions such as fewer equipment requirements, which reduces maintenance and operational costs, and the solution doesn’t require users to switch out equipment when a rig or vessel moves into a new region. In addition, on-demand content allows crew members to stay entertained or trained while en-route or outside of a satellite footprint.

The solution was designed in conjunction with CapRock’s customers to solve the prominent challenge of hiring, training and retaining their most valuable asset, their crew. CapRock’s suite of crew welfare services also includes prepaid crew calling, newspaper email service, hard copy books and NetSpot™ – CapRock’s on-demand wireless Internet service.

With nearly three decades of experience, CapRock Communications is a premier global satellite communications provider for the energy, maritime, government, engineering and construction and mining industries as well as for disaster recovery services. The Company utilizes the latest field-proven satellite technologies to deliver highly reliable managed communication services including broadband Internet, voice over IP, secure networking and real-time video to the world's harshest and most remote locations. CapRock delivers on its promise to be the market's reliability leader by leveraging "best of breed" partnerships, technical expertise and a robust global infrastructure that includes four self-owned and operated teleports and eleven regional support centers across the U.S., Central and South America, Europe, West Africa and Asia Pacific.

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