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Lubbock County Texas Chooses Spacenet’s Satellite Services And Equipment

Wednesday, January 19, 2011   (0 Comments)
Posted by: Orly Konig-Lopez
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Spacenet’s Connexstar S2 Satellite Services Help Lubbock County Maintain Critical Communications Including Data, Voice and Video

McLean, VA – January 4, 2011 — Lubbock County Texas is utilizing Spacenet’s high-performance satellite communications services and equipment to support critical communications across the state. Spacenet Inc., a wholly owned subsidiary of Gilat Satellite Networks Ltd. (Nasdaq: GILT), is a leading provider of broadband network solutions for government, business and industrial users. Lubbock County is using Spacenet’s transportable antennas and Connexstar S2 satellite services, based on the SkyEdge II VSAT platform, to provide emergency communications as part of the county’s instant command post.

Lubbock County integrated Spacenet’s satellite equipment and services into its mobile command vehicle that is used across the state to maintain data, voice and video communications during emergency situations. The vehicle is one of two primary mobile communications platforms within the region and it can be utilized as an alternate dispatch point for its jurisdiction in the case of an outage, helping to enable the county to operate normally. The system supports voice over IP (VoIP) through telephone systems that connect back to Lubbock County’s telephone numbers.

"Spacenet’s satellite system has proven to be extremely reliable and effective for supporting our critical emergency communications requirements,” said Emergency Management Coordinator Clinton Thetford. "In addition, the company has gone above and beyond to provide excellent customer service support, even assisting with issues that were outside of its normal scope of work. The system works well for our requirements and helps us protect the public across the county and the state.”

The vehicle was recently used to support a community in Texas that lost its connection to the 911 system due to a cut in the fiber optic lines. The mobile command vehicle rolled into the community and within an hour was able to provide 911 access through its VoIP phones. The fiber optic lines were not restored until another six to eight hours later. In addition, Lubbock County is part of the state’s Rapid Response Task Force and has used its mobile command vehicle and satellite services for several emergency exercises throughout Texas.

"Maintaining communications no matter what is critical for Lubbock County in order to protect its community and serve on the state of Texas Rapid Response Task Force,” said Spacenet Vice President Mike Mazza. "Spacenet was committed to working with the county to ensure a reliable and effective system was in place, and we look forward to working with other similar organizations to help with public safety efforts across the nation.”

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