Satellite Operator Benchmarks 2012
The second annual Satellite Operator Benchmarks report
covers interviews with over 80 teleport executives around the world who
rated the commercial and operational practices of the major satellite
operators. The new report is available free to members of the
The report tracks, rates and compares performance, as experienced by a
major buyer segment of satellite capacity, and examines key elements of
the relationship between teleports and satellite providers, including
the quality of sales staff, customer communications, pricing
consistency, and the degree and fairness of competition with teleports.
WTA’s report also looks at operational availability, the handling of
interference and of outages, both planned and unplanned.