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Teleport Research: Satellite Operator Benchmarks
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Satellite Operator Benchmarks 2012

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Description
The second annual Satellite Operator Benchmarks report covers interviews with over 80 teleport executives around the world who rated the commercial and operational practices of the major satellite operators.  The new report is available free to members of the association.  

The report tracks, rates and compares performance, as experienced by a major buyer segment of satellite capacity, and examines key elements of the relationship between teleports and satellite providers, including the quality of sales staff, customer communications, pricing consistency, and the degree and fairness of competition with teleports.  WTA’s report also looks at operational availability, the handling of interference and of outages, both planned and unplanned.
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