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Teleport Research: Satellite Operator Benchmarks
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Satellite Operator Benchmarks 2018

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Description

Satellite Operator Benchmarks 2018, the eighth in its series, tracks, rates and compares the operational and commercial performance of satellite operators, as experienced by teleport operators, in order to strengthen the industry by driving self-improvement across all companies. Research for the report was conducted by Futuresource, which provides market research, analytics, forecasts to industry.

The 2018 survey reports on eight global and regional satellite operators: Arabsat, AsiaSat, Eutelsat, Hispasat, Intelsat, Measat, SES and Telesat. Among key findings was a general reduction in satellite capacity purchases and even larger decrease in spending, reflecting continued price erosion for GEO services. Overall teleport operators rated the commercial performance of satellite operators 4% better and their operational performance 2% better than the previous year, and 14% better in both categories since 2014. 

The Benchmarks study got its start from concerns among teleport operators about direct competition from their satellite vendors for managed service business. In 2018, satellite operators varied in the degree of direct competition, according to respondents. Five of eight were cited by 50% or more of teleport operators as direct competitors. Respondents saw less competitive threat, however, from regional operators in 2018 than in the past but saw a pattern of rising competitive threat from the global operators.

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