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iDirect Technologies - Red Cross Case Study

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In the wake of Hurricane Katrina, the American Red Cross’s ability to coordinate relief and serve thousands of displaced people, and even entire communities, was critical to its emergency response efforts. In order to connect teams of workers at emergency shelters throughout Louisiana, the Red Cross required a communications system that could be deployed quickly while bypassing the existing terrestrial infrastructure, which had been either heavily damaged or completely destroyed by the hurricane and subsequent levee breach. In addition, the Red Cross wanted a robust and flexible communications network that could support voice, data, and video applications in any type of environment for all of its disaster relief services going forward.

Within 36 hours, iDirect provided the Red Cross with a fully operational satellite-based broadband access solution, which was instrumental in facilitating communications and service delivery to 30 Red Cross shelters across Louisiana. Providing end-to-end IP services over satellite, the iDirect system operates independently of the existing terrestrial infrastructure and can be deployed quickly to any geographical location under any conditions. Additionally, it can be easily configured to support any mix of voice, data, and video services, as well as the full complement of IP-based applications.
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